Jayti Fashion
Email: info@jaytifashion.com
Effective Date: August-2025

At Jayti Fashion, we value your satisfaction and strive to ensure that every product meets the highest quality standards. However, if you receive a genuinely defective product, we offer a 7-day refund policy.

1. Eligibility for Refund

To be eligible for a refund, the following conditions must be met:

  • The item must be defective or damaged upon delivery.

  • You must raise the refund request within 7 days of receiving the product.

  • The item must be unused, in its original packaging, and with all tags intact.

  • Clear photos or videos showing the defect must be emailed to us at info@jaytifashion.com for verification.

2. Non-Eligible Scenarios

We do not offer refunds in the following cases:

  • Size or color not as expected (please check size guides before ordering)

  • Minor color variation due to screen settings or lighting

  • Damage caused by misuse or improper handling

  • Products returned without original packaging or tags

3. Refund Process

Once we verify the defect and approve your request:

  • You will be notified via email.

  • You may be asked to return the item (we’ll share return instructions).

  • Once we receive and inspect the returned item, the refund will be processed to your original payment method within 7–10 business days.

4. How to Request a Refund

Please email us at info@jaytifashion.com with the following details:

  • Order ID

  • Full Name

  • Description of the issue

  • Clear photos or video of the defective product

5. Contact Us

For any queries related to refunds or returns, reach out to us:

📧 Email: info@jaytifashion.com